Help centre
Three short guides cover everything a merchant needs: getting your first campaign live, getting the vouchers in front of customers, and redeeming them at the counter. Each one is a five-minute read.
Guide 1
Getting started
Create your account, build your first campaign and generate voucher codes.
Guide 2
Sharing vouchers
Send links on WhatsApp or email, copy a voucher link, print the QR, resend a lost voucher.
Guide 3
Scanning and redeeming
How staff scan a voucher, what the staff code is for, and what “already redeemed” means.
Common questions
What is the fastest way to try QRedeem?
Create a free campaign in the wizard, generate 10 codes, then open the scanner on your phone — the whole loop takes a couple of minutes and needs no card.
Do I need to read all the guides first?
No. Most merchants start with Getting started, then open Sharing vouchers when they are ready to send the first offer.
Where do I ask something that is not covered here?
The FAQ covers pricing, limits and how QR vouchers work. Anything specific to your account is answered from your dashboard's Security and Billing sections.